Wednesday, October 5, 2011

Array Poochne mein kya jaata hai……………..??


I guess each one of u must have already seen the Tata Sky ad in which the two guys debate over the topic , “Poochne mein kya jaat hai??”
I have personally always followed this in real life and have had the benefit of it always..There is no harm in asking..The person u are asking may or may not know the answer or he/she may at all not be of any help but that is the later part of the game..What if he/she knows and what if he/she is able to help u out!!Its better to ask and then get an answer as NO rather than not asking and bearing the brunt oneself..
A recent incident happened to me..I went out shopping before the Durga Pooja last Sunday..I had to buy a new pair of shoes as my previous Westsport shoes had torn off from the from..I was really sad about them as I really loved that pair and didn’t want to throw them away..But they had become a social disaster so finally I had to buy..I went out to Big Bazaar, one of the premier most shopping malls of our country who proclaim to be giving goods at really cheap rates..So there I was at big bazaar and I bought a really nice pair of Lotto shoes..Black in color..A shoe that I had always envied in my friend Aditya Sharma..Now I had finally bought them..So I was really happy..
Next I felt like getting some t shirts so entered Westside..While going through the t shirts I came by their customer care service..I thought of going in and asking them whether there was any way they could repair my shoe but I was hesitant and was thinking that I might make a complete fool out of myself in front of the people there..But right then this Tata sky ad started reeling in my mind and without thinking for even a sec I entered the cabin..A beautiful young lady greeted me and wished my good morning and offered her assistance..I told her my full problem and asked whether they could get it repaired..She asked me whether I was a member of Westside to which I answered in the affirmative..Then without a pause she said the most soothing words to my ear, “Sir, U don’t have to get it repaired, we’ll exchange them for a pair of new ones!! ”..I was ecstatic but still to reassure myself and make it very clear to her I said that the guarantee period was over long back as the guarantee period was of one month and the shoes were almost 6-7 months old..She said that it was not a problem and she would get them replaced..She called a person from the shoes department and gave him my torn off shoes and asked him to get a new pair of the same which he got in a jiffy..I asked them to get a size bigger as I was expecting that may be my feet size had increased and that caused the show to tear off..They complied and in a matter of seconds I came out of their shop with a brand new shoe without having to pay and single buck..
Sitting outside and going reminiscent I pondered over the fact that had I not gone in the shop, had I not told them my problem then I still would be wearing those torn shoes and carrying the new black Lotto shows but instead now I am carrying two brand new shoes..
Thanks to the Tata sky ad which reminded me of this small principle which my dad had taught me in the very childhood, “there is no harm in asking” to which my mom had added, “you don’t get belittled when you ask”..Thank you Tata sky and thank you Westside, which is also a Tata brand, for doing something that I had not expected you to do..This incident just proved my strong belief in Tata, its sister concerns and all its products..
Thank you Westside..!!


Jaishree Ram,
Prats..

4 comments:

  1. Great work dude!2 thumbs up!

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  2. This is a good information. My friend in my office is also in the same situation. i am gonna tell him to do the same thing as you did..

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  3. good utilisation of the advertisement....lyk it re......

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  4. Good one yaar... I would say "Ask and it is given"... And yes, there's no harm in asking... :)

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